These terms and conditions for appointment as BC Agent of Partner ("Terms and Conditions") shall apply to and govern the commercial arrangement between Partner and the BC Agent. These Terms and Conditions and any attachments hereto represent the entire agreement between Partner and the BC Agent and no changes to the same are binding unless they are in writing and signed by Partner's authorized representative. Background Pursuant to Partner ("Partner") being appointed as the Business Correspondent ("BC") of NSDL Payments Bank Limited ("the Bank"), Partner proposes to appoint as Agents (BC Agents) to carry out the various Banking and Financial Services of the Bank (BC Services), more particularly described in the scope of work for BCAgents as Business Correspondent Agent (BC Agent) of NSDL Payments Bank herein. The Retailer hereby applies and agrees to be appointed as the BCAgent/s of NSDL Payments Bank through Partner as BC for the purposes herein above mentioned.
To act as the BC Agent of NSDL Payments Bank, through Partner as BC, upon the execution of this Business Correspondent Agent Registration Form and abide by the "Terms and Conditions" contained in this Business Correspondent Agent Registration Form;
The appointment of BC Agents of NSDL Payments Bank through Partner as BC, is/will be in addition to the appointment of the Retailer as Partner Franchisee. Therefore, the BC Services to be offered by the BC Agents to the general public pursuant to this Business Correspondent Agent Registration Form will be in addition to the list of Partner Services that the Retailer is already offering to the general public as Partnerâ€“ Retailer / Franchisee. The "Terms and Conditions" herein shall be applicable only for the said appointment of the Retailer as BC Agents. The Retailer on being appointed as BC Agents hereby agrees and undertakes to abide by the Terms and Conditions mentioned herein:
All Services shall be provided solely through Partner's portal or are recorded therein and no offline transactions are permitted.
Under no circumstances, fake/false receipts should be issued by the BC Agents for the willful fraud transaction done by the BC Agents which is not transacted through Partner Software/portal. However, if any BC Agents is found and/or discovered doing any such malicious/wrong/willful/fraudulent acts and/or offline transactions, it shall be liable and charged for such civil/penal and criminal acts by and under but not limited to the Indian Penal Code 1860 and Criminal Procedure Code 1973.
The BC Agents hereby agrees that the offering of BC Services by the BC Agents to the general public shall be at the sole discretion of Partner and Partner reserves the right to offer/continue to offer and/or discontinue offering the BC Services through the BC Agents, at any time for any reason(s) as may be deemed fit by Partner, from time to time. However, Partner will provide prior intimation to the BC Agents of any such act.
Use of BC agents's premises for BC services
In addition to Partner services, the BC Agents shall for the BC Services, undertake to use its premises solely for the Bank and confirms that BC Agent's premises are neither being currently used and nor will be simultaneously used in future for any BC Services and/or similar product offerings of any other Banks.
The BC Agents shall keep and undertakes to maintain adequate balance as the working limit that the BC Agent maintains with Partner, in advance, at all times in order to ensure timely settlement of transactions and to ensure seamless service to the general public.
Partner will provide 'Bank's Approved Schedule of Charges' containing details of fair and reasonable charges/fees, which can be collected from the BC customer for delivery of BC Services through the BC model. The BC Agent hereby agrees and undertakes not to charge the customer any additional amount whatsoever, in any manner whatsoever, subject only to what is provided for in the 'Bank's Approved Schedule of Charges, provided by Partner, for offering the BC Services to the general public.
The BC Agents undertakes to prominently display the BC Services related statutory display material in its premises as intimated to the BC Agents by Partner from time to time.
Any action by a third party against the Indemnified Parties that is based on any negligent act, material omission or willful misconduct of the BC â€“ Agents and which results in:
The appointment of the BC Agent under these Terms and Conditions are in addition to the Retailer Form as BC Agent and this shall remain valid upto Termination (referred to as "Term", in the BC Agent Registration Form"). However, Partner may exercise its right of withdrawal by giving a notice in writing to the BC Agent, prior to withdrawal unless breach of the Terms and Conditions contained herein by the BC Agent.
The BC Agent also undertakes that in case of any indiscipline, wrongful, incorrect, dishonest, criminal, fraudulent or negligent work, default, failure, misfeasance, bad faith, disregard of its duties and obligations hereunder, service, act or omission of or by the BC Agent and/or any theft, robbery, fraud or other wrongful act or omission by the BC Agents. The BC Agent's engagement with Partner as the BC Agent of Bank will stand automatically terminated.
In the event of any dispute, this writing/Agreement shall be governed by and construed in accordance with the laws of India and both parties hereby submit to the exclusive jurisdiction of the courts of Mumbai.
The BC Agent undertakes not to accept any gift, commission or any sort of gratification in cash or kind from any person party, firm or Company having and/or dealing with the Bank and if the BC Agent is/are if at all offered any, the BCâ€“ Agent(s) shall immediately report the same to Bank and/ or Partner and Bank and/ or Partner then shall do the needful as deemed fit and proper.
The BC Agent undertakes to extend full and complete co-operation to Partner and/or the Bank in all and/or any case(s) relating to general public/customer grievance redressal insofar as the BC Services offered by the BC Agent. The BC Agents also agrees and confirms that the BC Agent is fully aware and has understood about the BC Services and the Terms and Conditions contained herein.
To provide BC Services as the BC Agent of NSDL Payments Bank through Partner as envisaged by /Bank from time to time. As per the RBI guidelines, the BC Agent shall perform the BC Services as specified below and such other Services as may be directed by Bank, from time to time, as per the terms and conditioned herein and as per specific instructions of / guidelines specified / stipulated by Partner and/or Bank from time to time.
The scope of services to be performed by the BC Agent can be modified in confirmation with RBI Regulations, from time to time by the Bank, and the BC Agent shall perform its obligations in accordance with such modified scope. The processes set out in this writing may also be modified by the Bank and communicated through Partner, to the BC Agent from time to time. Partner with the help of the Bank shall ensure prior adequate training and awareness about each BC Service/s to the BC Agent on such BC Service(s) that Partner would envisage and offer to the general public through the BC Agent, from time to time. The BC Agent shall abide by the specific Terms and Conditions, if any, as may be instructed / intimated and/or brought to the notice of the BC Agent, in addition to and/or other than those contained herein, from time to time, with regards to any of the BC Sub-Services.
Partner as the BC of NSDL Payments Bank will offer Bank's Domestic Remittance Services to the general public through the BC Agent. The Remittance Service will facilitate any common man to remit money to his/her family, friends and/or business associates through the BC Agent. Partner will provide/make available the necessary software registration to the BC Agent. Partner will also adequately train the BC Agent in using the software registration for the purposes of offering the Remittance Services. The broad scope of activities may include but shall not be limited to the following:
Nation Xpress and/or Bank shall not be liable for any failure to perform any of its obligations, if its performance is prevented, hindered or delayed by a Force Majeure event (defined below) and in such case its obligations shall be suspended for so long as the Force Majeure Event continues (provided that this shall not prevent the accrual of interest on a principal amount which would have been payable but for this provision). â€œForce Majeure Eventâ€ means any event beyond the reasonable control of EasyPay and/or BANK, including, without limitation, unavailability of any communication system, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind (including concerning the pickup agency or the correspondent banks), riots, insurrection, war or acts of government, loss of instruments by the pickup agency/correspondent banks.
The rates mentioned in the offer are subject to change depending on market changes or because of any unforeseen event.
Taxes will be applicable on the charges for each of the services listed above as per the prevailing rates.
Our offer is subject to prevailing RBI guidelines from time to time.
Other Standard Terms & Conditions of Prepaid Card apply.
Any development charges required for integration outside standard scope will be charged extra at actuals.
I hereby apply to become a BC Agent of NSDL Payments Bank through Partner (Partner) for facilitating/distributing/providing different product/services ("BC Services") facilitated/ provided/ introduced/distributed/ made available by the Bank /Partner. If appointed as BC Agent, I agree and confirm to abide by the rules and regulations of Partner/the Bank that may be in force from time to time. I hereby confirm I am competent and capable of the work assigned to me by Partner. I declare that the above information is true, correct and fair to the best of my knowledge and belief, and I further undertake to submit all necessary document/s, paper/s, proof/s, information and agreement as required by Partner now or from time to time. I further declare that I have read all the terms and conditions attached with this form for appointment as BC Agent and I am ready to act as per such terms and conditions and all other terms and conditions informed to me by Partner/Bank from time to time. I shall be liable/responsible for any breach of any of the terms/conditions mentioned by Partner. I shall be solely exclusively and absolutely liable/responsible for my act/s/omission/s which shall be harmful (cost/consequence) to Partner/its Affiliates. I also authorize Partner to withhold any brokerage / commission / fees / charges / deposit due to me, if any, till submission of the said documentation, papers, information, proofs and agreement to the satisfaction of Partner.
In case I have opened or will open account with NSDL Payments Bank for personal use, I will not misuse the account with NSDL Payments Bank or any other Bank to migrate the Remittance transactions clandestinely. I understand that this will be breach and violation of Agency responsibility vested on me and if found guilty, I authorize NSDL Payments Bank and our BC partner to deduct my load balance available with them or my balance in the Bank account of any Bank and the balances in wallet with the BC partner to recover the revenue loss. I undertake to submit my bank account statements to NSDL Payments Bank on request for the period requested.
I also undertake that I will not engage with any other Bank as an Agent of the other Bank or any Prepaid Card issuer to facilitate/divert transactions of remittance while in engagement with NSDL Payments Bank unless I have taken an NOC from NSDL Payments Bank for having surrendered the Agency of BC engagement with NSDL Payments Bank.
I have read and fully understood and abide by the contents of this Registration Form herein.